Who are we?
- When we say “When the Mossie chirp, we deliver!” it is more than just words. It is the foundation of our business.
- At Mossie Express Services CC you will find a level of customer service that exceeds the industry standard as proven by customer surveys.
- Mossie Express Services CC started in 2002 as a family business and has experienced excellent growth in the express distribution market across the greater Gauteng area.
- We specialize in the door-to-door delivery and/or installation of merchandise as well as delivery of food, liquor and medical supplies.
- With over 9 years of experience in the delivery and installation sectors, we have built a reputation of quality and dependable service.
Investing in our customer’s satisfaction is the best way to maximise our continued success. We at Mossie Express Services CC are leaders in the courier industry and a reckoned white glove deliverer and installer. We take a pro-active role in delivering customer satisfaction to ensure that our service is consistently of a high standard. We are a visionary, rapidly expanding and passionate family-owned courier with great integrity that mutually benefits our partners and team members alike.
Our Core Values
- To respect and value our partners, people and community;
- To be enthusiastic and flexible;
- To communicate openly and professionally;
- To continue to learn and grow and to do it now!
Products, Services and Team:
Mossie Express Services CC prides itself in working very closely with our customers, honouring an open door communication system. The services we deliver, our products and our specific team members, can be adjusted and tailor-made to accommodate and suit the specific business needs of our partner. As an example, Mossie Express Services CC can provide the following:
- Vehicles for the Johannesburg and Pretoria areas, available immediately, but also in other areas if and when needed;
- One qualified and experienced driver and if needed one driver assistant for each vehicle: All team members will be well trained in logistics, distribution and customer care;
- Contact Centre professional to liaise between customers and delivery team;
- Express delivery guarantee;
- After delivery service care to ensure customer satisfaction;
- Customer Survey Feedback in a timely fashion to facilitate the understanding of the ever changing industry, business needs, growth opportunities and training requirements;
Mossie Express Services CC will be the one-stop-shop for your business – we will take care of all your white glove delivery needs. This partnership will provide you, our valued partner as well as your customer, the very best of service